Kingston, Jamaica. Monday. January 13, 2025: The management of the Victoria Jubilee
Hospital (VJH) wishes to address recent claims circulating on Instagram regarding one of our
patients, Ms. Sophia Reid, who was admitted to the labour ward. Allegations have been made
that Ms. Reid faced significant delays in care due to a lack of available beds and that there
was no healthcare provider to offer assistance.
Dr. Garth McDonald, Senior Medical Officer at VJH, has addressed these accusations,
confirming that they are both false and misleading. Dr. McDonald states that at no point
during Ms. Reid’s visit to the hospital was the labour ward full or experiencing any bed-
related issues. The report indicated that she was seen by a healthcare worker upon her arrival
at the hospital, assessed as being 8 cm dilated and in active labour, and was offered a recliner
or the option to return to the examination bed while her bed was prepared, which was ready
in less than 10 minutes.
Dr. McDonald further explained that on the same duty night, the staff of VJH delivered 10
successful deliveries. Both Ms. Reid and her baby were discharged the following day after
her delivery without complications.
The VJH continues to prioritize the well-being of all our patients, and we remain committed
to providing high-quality healthcare services to the Jamaican public. VJH is the leading
maternity hospital in Jamaica, delivering over 6000 babies annually, and continues to be
dedicated to the health and safety of our patients.
We urge members of the public to refrain from spreading false and misleading information
about our institution on social media. For any concerns or complaints, we encourage
individuals to use the appropriate channels by making direct communication at the office of
the Patient Affairs Department at the institutions. You may also send a private message
through our social media accounts and on SERHA’s online website chat.
The hospital will continue to investigate any further claims or allegations, ensuring that
transparency and accountability remain at the forefront of our operations.
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