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  • Writer's pictureSERHA Jamaica

SERHA’s Head Office Telephone Lines Have Been Disrupted Due to Damage Cable in the New Kingston Area

KINGSTON, Jamaica. January 5, 2024: The South East Regional Health Authority (SERHA) wishes to advise members of the public that we are still experiencing a disruption in our phone service at our head office due to a damaged cable in the New Kingston area since September 2023. We have already contacted our service provider, FLOW, to have the issue resolved as quickly as possible.

During this time, we kindly request your patience and understanding. In the meantime, please make use of alternative communication channels such as email or instant messaging to ensure uninterrupted workflow and effective collaboration.

We will provide further information on the progress as soon as it becomes available. If you have any questions or concerns, please do not hesitate to reach out to the Information and

Communication Technology Department and the Communications Unit at (876) 816-8058 or any of the following channels listed below:

 Live chat via our website at

 Social media platforms on Instagram, Twitter, and Facebook: @theserhajm

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