South East Regional Health Authority

THE RIGHT TO

Receive timely responses to queries and prompt access to information
Be provided with the necessary resources to effectively perform the required duties.
Get responses to Purchase Requisitions within 5 working-days of receipt by the Regional Office.
Receive response to query from the Regional Office’s Finance, HRM/IR, MIS, Operations and Maintenance, Technical Departments or the Regional Director’s office within 5 working days of receipt of the query.

THE CLIENT'S ROLE & OBLIGATIONS

To adhere to the policies and regulations governing the health-care systems and services
To assist in taking proper care of the facilities.

SOUTH EAST REGIONAL HEALTH AUTHORITY’S ROLE

To provide interpretation of policies to the institutions when necessary
To provide guidance to institutions regarding the administration of their budget, if necessary
To monitor and ensure submissions of Performance Evaluation Reports no later than 10 working days after the due date.
To establish appropriate structures and systems to ensure efficient control and proper use of resources within the institutions
To monitor the institution’s activities to ensure compliance with the appropriate legislation, policies and procedures.
To ensure that the hospitals and clinics are operating at maximum efficiency and management.
To ensure that the institutions provide the highest level of health care possible in keeping with international standards.
To provide adequate training for staff in order to enhance job performance