Client Service Charter
Message from the Chairman of the Board
Since its establishment in 1999, the South East Regional Health Authority (SERHA) has diligently served the island’s foremost public health care centres. In the course of its work, SERHA has undertaken extensive renovations, conducted essential repairs, installed critical equipment and effected upgrades to medical facilities throughout St. Catherine, St. Thomas, Kingston and St. Andrew
Recognizing that we still have a long way to go, SERHA would like to reiterate its ongoing commitment to quickly and effectively disseminate information, enhance the delivery of health care services and improve customer service, so as to better serve the wider community
The Board extends its sincerest gratitude to you, our clients, without whom the provision of quality medical services would not be possible. SERHA is dedicated to supplying you with the support and resources necessary to provide the Jamaican public with optimal health care. We look forward to our continued collaboration and anticipate a dynamic, enduring and strengthened relationship in the years to come.
L. O. (Tanny) Shirley
Chairman of the Board